1. Overview
This Privacy Policy explains how There There, Sole proprietorship in Japan, operating kaijustamps, collects, uses, discloses, and protects information when merchants, staff, cardholders, and visitors use our wallet-based digital stamp card platform.
kaijustamps is designed to keep the loyalty experience centered on a wallet card rather than a customer account. Cardholders can receive and use cards without creating a kaijustamps account.
2. Information we collect
Merchant account information: name, email address, authentication identifiers, profile image, linked sign-in methods, organization memberships, roles, invitations, and account settings.
Organization and program information: brand name, logo, card name, colors, reward descriptions, card terms, active status, billing status, and other settings merchants choose to publish through the Service.
Card operation information: issued card identifiers, wallet pass identifiers, card tokens, issue events, stamp accrual events, reward earning and redemption events, timestamps, staff actor identifiers, organization identifiers, and operational status values.
Billing and support information: subscription status, Polar customer and subscription identifiers, payment summaries supplied by Polar, invoices or portal events where available, contact form submissions, and messages sent to support.
Technical information: IP address, browser and device information, logs, request metadata, cookie or session data needed for sign-in and security, and diagnostic information used to operate and protect the Service.
3. Information we intentionally avoid
Cardholders do not need to provide a name, email address, phone number, birthday, demographic profile, or kaijustamps password to receive or use a wallet card.
kaijustamps does not sell personal information and is not designed for behavioral advertising, hidden tracking pixels, or cross-shop consumer profiling.
4. How we use information
We use information to provide the Service, authenticate Merchant Users, manage merchant organizations, issue wallet cards, update card progress, process reward redemptions, show card-linked pages, measure issued-card usage for billing, prevent abuse, troubleshoot issues, and respond to support requests.
We use billing information to start checkout, sync subscription status, report usage to Polar, open billing portals, and help merchants understand their subscription.
We use technical information to keep sessions working, secure the Service, investigate errors, detect suspicious activity, improve reliability, and maintain audit records for card and billing operations.
5. How we disclose information
We disclose information to service providers that help us operate kaijustamps, including hosting, database, authentication, wallet pass, billing, logging, email or messaging, and customer support providers.
We disclose billing and subscription information to Polar as needed for checkout, subscriptions, invoices, usage metering, payment method management, and billing portal access.
We disclose wallet card information to Apple Wallet, Google Wallet, or related wallet infrastructure as needed to create, update, and display wallet passes.
We may disclose information if required by law, legal process, security investigation, merger, acquisition, financing, or sale of assets, or to protect the rights, safety, and security of kaijustamps, merchants, Cardholders, or others.
6. Merchant and cardholder roles
Merchants choose the card copy, reward terms, shop branding, staff access, and in-shop operations for their own programs. Merchants are responsible for any privacy notices and legal obligations that apply to their own customer relationships.
Cardholders interact with a merchant's card through wallet passes, QR codes, and card-linked pages. A card token can provide access to card progress and reward status, so Cardholders should treat wallet cards and card URLs as personal to their shop card.
7. Cookies and sessions
We use cookies and similar storage for authentication, session management, security, preferences, and core Service functionality. Some parts of the merchant console may not work if required cookies are blocked.
We do not use cookies for third-party behavioral advertising in the current product design.
8. Retention
We keep information for as long as needed to provide the Service, maintain accurate card and reward records, comply with billing, accounting, tax, legal, and security obligations, resolve disputes, and enforce agreements.
When information is no longer needed, we delete it, de-identify it, or retain it only as required for legitimate operational, legal, billing, or security purposes.
9. Security
We use technical and organizational safeguards designed to protect information, including access controls, server-side authorization checks, secure transport, logging, and separation between merchant, operator, and cardholder surfaces.
No system is perfectly secure. Merchants should keep account access secure, remove staff access when appropriate, and contact kaijustamps if they suspect unauthorized use.
10. Privacy choices and requests
Merchant Users can update certain account and organization information in the Service. Merchants can also contact kaijustamps to request access, correction, deletion, export, or restriction of information where applicable.
Cardholders can contact the issuing merchant for shop-specific reward questions. For kaijustamps privacy requests involving a card, contact kaijustamps with enough card or merchant context to help us locate the relevant record without asking for unnecessary personal information.
11. Children
kaijustamps is intended for merchant operations and ordinary shop card use. It is not directed to children and should not be used to knowingly collect personal information from children.
12. International use
kaijustamps may process information in countries where we or our service providers operate. Those countries may have data protection rules different from the place where a merchant or Cardholder is located.
13. Changes and contact
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised last updated date.
Questions or privacy requests should be sent to info@kaijustamps.com or through the contact form linked from the kaijustamps landing page. Before production launch, the operator should confirm the mailing address, governing privacy law coverage, retention schedule, subprocessors, cookie details, international transfer approach, and whether any region-specific notices are required.
